"We have hired seven salespeople and one coordinator since we started Culture Index. Additionally, we promoted a salesperson to Classified Supervisor based on her survey results. We also had four people who were 'miscast in their roles'; leave the paper, opening up room for more qualified individuals.

Here's a quick look at the changes from Culture Index:

We have been able to expedite our interview process by pre-screening applicants We are not wasting valuable management time by meeting with poor candidates We have been able to refine our hiring decisions (no more bad hires) We have changed our ads to attract the right people, we have a small waiting list of applicants It has opened up many more candidates in the market that we would not have considered due to lack of experience. Prior to CI, you would hear that the job pool is tapped or there are not any qualified candidates in Springfield. CI allows us to find individuals who may not have a pretty resume, but can get the job done

These candidates with lower qualifications in the industry are more open to training, in fact, they ask for it. These new hires will typically will accept the job at lower levels of pay. Of the seven sales reps hired, four of them are running circles around our existing staff. These seven are motivating the existing staff to kick it in high gear. Now, we just need more of them."